Effective Date: 13 November 2025
This Privacy Policy describes how Infinity Panel Switchgear Pvt Ltd (“we”, “our”) handles personal information for internal employee communication via WhatsApp Cloud API. This policy applies only to internal usage by employees and contractors.
We may collect the following information:
Employee phone numbers and display names used for WhatsApp registration.
Messages and attachments sent or received through the company WhatsApp business account.
System logs, metadata (timestamps, delivery status), and other analytics required for operations.
We process employee information to:
Enable internal company communication and workflow coordination.
Manage operational notifications and work-related messaging.
Troubleshoot issues and maintain service reliability.
Meet legal or compliance requirements.
Processing is based on:
Legitimate business interests.
Employment-related obligations.
We do not sell personal data.
We may share data with:
Meta (as the WhatsApp Cloud API provider).
Service providers for hosting, backups, or system support.
Law enforcement or regulators, when required.
Message content: typically retained for up to 90 days.
Logs and backups: may be retained longer.
Data is deleted or restricted after employee off-boarding, where applicable.
We implement reasonable technical and organizational measures, including:
Access controls
Data encryption (in transit and at rest where supported)
Restricted administrative access
Employees may request:
Access to their data
Correction of inaccurate data
Clarification regarding data handling
Requests can be made through:
[Replace with your email address]
Data processed by Meta or other providers may be stored outside India. Appropriate safeguards are used where necessary.
We may revise this policy as needed. Changes will be reflected on this page.
For questions, contact us at: [email protected]