Effective Date: 13 November 2025
This Privacy Policy describes how Infinity Panel Switchgear Pvt Ltd (“we”, “our”) handles personal information for internal employee communication via WhatsApp Cloud API. This policy applies only to internal usage by employees and contractors.
1. Information We Collect
We may collect the following information:
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Employee phone numbers and display names used for WhatsApp registration.
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Messages and attachments sent or received through the company WhatsApp business account.
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System logs, metadata (timestamps, delivery status), and other analytics required for operations.
2. Purpose of Processing
We process employee information to:
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Enable internal company communication and workflow coordination.
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Manage operational notifications and work-related messaging.
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Troubleshoot issues and maintain service reliability.
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Meet legal or compliance requirements.
3. Legal Basis
Processing is based on:
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Legitimate business interests.
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Employment-related obligations.
4. Information Sharing
We do not sell personal data.
We may share data with:
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Meta (as the WhatsApp Cloud API provider).
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Service providers for hosting, backups, or system support.
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Law enforcement or regulators, when required.
5. Data Retention
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Message content: typically retained for up to 90 days.
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Logs and backups: may be retained longer.
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Data is deleted or restricted after employee off-boarding, where applicable.
6. Security
We implement reasonable technical and organizational measures, including:
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Access controls
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Data encryption (in transit and at rest where supported)
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Restricted administrative access
7. Employee Rights
Employees may request:
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Access to their data
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Correction of inaccurate data
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Clarification regarding data handling
Requests can be made through:
[Replace with your email address]
8. International Transfers
Data processed by Meta or other providers may be stored outside India. Appropriate safeguards are used where necessary.
9. Updates to This Policy
We may revise this policy as needed. Changes will be reflected on this page.
10. Contact
For questions, contact us at: shailendra@infinitypanelswitchgear.com